Frequently Asked Questions
Your Questions, Answered
How quickly can you attend a drainage emergency?
We aim to respond as quickly as possible and provide prompt assistance for urgent drainage issues, helping to minimise disruption and potential property damage.
What types of drainage problems do you deal with?
We handle a wide range of drainage issues, including blocked drains, blocked toilets, slow-draining sinks, damaged pipework, root ingress, drain collapses and recurring drainage problems.
Do you offer CCTV drain surveys?
Yes. Our CCTV drain surveys allow us to inspect your drainage system internally, identify the exact cause of problems and recommend the most effective solution without unnecessary excavation.
Can high-pressure water jetting remove stubborn blockages?
Absolutely. High-pressure water jetting is one of the most effective methods for removing grease, scale, debris, silt and other build-ups that can restrict drainage flow.
What happens if my drains are damaged?
Following an inspection, we can recommend the most suitable repair option, including drain relining or excavation where necessary, to restore your drainage system safely and efficiently.
Can tree roots damage drainage systems?
Yes. Tree roots can enter pipework through small cracks and joints, causing blockages and structural damage. We provide specialist root removal services to restore proper drainage flow.